Information We Collect

When you browse our website, we automatically collect device information including your IP address, web browser type, time zone, and details of cookies installed on your device. We also collect behavioral data such as the pages you view, the links you click, how you interact with the site, and referral sources. This helps us understand and improve user experience.

If you make a purchase, we collect personal data such as your name, billing and shipping address, email, phone number, and payment details. We refer to this collectively as "Personal Information" which includes both Device Information and Order Information.

How We Use Your Information

We use Order Information to process transactions, arrange shipping, send confirmations and receipts, and communicate with you. It also helps us screen for fraudulent activities and provide customer support tailored to your preferences. Device Information is used to optimize site functionality, analyze traffic, and improve product offerings like the Breathe supplement.

Cookies and Tracking Technologies

We use technologies such as cookies, log files, and web beacons to collect browsing information. Cookies help us remember your preferences—like language and currency settings—and allow you to remain logged in securely. For more information about cookies, visit allaboutcookies.org.

Currency Conversion

By using our website, you consent to third-party services processing your IP address to determine your location for currency conversion. This preference is stored temporarily in your browser cookies to ensure consistent pricing in your local currency during your visit.

Third-Party Sharing

We may share your information with third-party services like Shopify (our store platform) and Google Analytics to help us operate our business. These platforms assist in order processing and traffic analysis. For more information, view Shopify's Privacy Policy and Google's Privacy Policy.

We may also share your data to comply with legal obligations or to protect our rights. We do not sell, rent, or share your text messaging opt-in data with any third parties.

Advertising and Pixels

We and our partners may use cookies and pixel tags to show you personalized ads based on your browsing behavior. While these cookies don’t store directly identifiable information, they may be linked to data such as your email in hashed form. You may opt out through the Digital Advertising Alliance or the Network Advertising Initiative.

Your Rights

If you are located in the European Union, you have the right to request access to, correction of, or deletion of your personal data. You can contact us anytime at support@herbalteatherapy.com for such requests. Note that your data may be stored and processed in locations such as the United States and Canada.

Data Retention

We retain Order Information for our records unless you request its deletion. This helps us maintain service quality, support repeat customers, and resolve any disputes or legal issues that may arise.

Do Not Track

We currently do not alter our data collection or usage practices when we detect a “Do Not Track” signal from your browser.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our operations, legal requirements, or industry practices. Please check this page regularly to stay informed.

Contact Us

For questions or concerns about this policy, contact us at:

Email: support@herbalteatherapy.com